Monday, 25 March 2019

We need to put the patient, the customer, and their needs back into the centre of healthcare.

Most people have no concept of how a gearbox, an automatic transmission works, or understand the works of Nikolaus Otto or Maxwell yet they know how to drive a car. You don't have to study physics to understand the laws of motion to drive a car.

You should not have to understand the byzantine depths of medical administration or thread the labyrinth of a historic health system for a doctor to get you better.

We need to put the patient, the customer, and their needs back into the centre of healthcare.

We need to delight, not disgust.

1 comment:

  1. Where is web page of medichain. Is medichain a scam?

    ReplyDelete